Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Emirates Horizon Commodities ’s relationship with you in relation to this website.

Emirates Horizon Commodities is committed to protecting the privacy of its users and we therefore ask that you please read our Privacy Policy before providing us with any information about you or any other person ("Personal Information").

Emirates Horizon Commodities may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/05/2013.

Our Use of Your Personal Information

The Emirates Horizon Commodities website does not store or capture personal information about you when you visit it, it merely records traffic information. This means information about all of our visitors collectively, for example how many visits the website receives. In order to respect our visitors' rights of privacy, this information is anonymous and no individual visitor can be identified from it. We will only collect personal information about you if you send us an e-mail enquiry via the 'contact us' facility. In order for this to happen, you will need to fill out the on line form. The type of information being collected will be apparent from the layout of the form, which also tells you how this information will be used.

We take all reasonable precautions to protect our visitors' information, both on and off line. If your personal information changes, please let us know and we will correct, update or remove any information that we hold about you on our active databases. We may however need to retain archive copies of that personal information for legal or audit purposes.

What we collect

We may collect the following information:

• ›› name and job title
• ›› contact information including email address
• ›› demographic information such as postcode, preferences and interests
• ›› other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• ›› Internal record keeping.
• ›› We may use the information to improve our products and services.
• ›› We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• ›› From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

When might we disclose your Personal Information to Others?

Please be assured that except for the reasons listed below, we will not disclose your Personal Information to others. We may disclose your Personal Information to others in the following circumstances and/or for the following purposes:

• ›› Where it is necessary for the provision of information or services to you;
• ›› Where we are required to do so by the courts or to comply with other legal, statutory and/or regulatory obligations including accounting and taxation requirements;
• ›› To prevent and/or detect crime;
• ›› Where we believe that you may be interested in the services offered by other organizations.
• ›› For credit reference purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

How We Protect Information

Our employees maintain and protect the confidentiality of your personal and business information by utilizing physical, electronic, and procedural safeguards.

User declaration

By providing Emirates Horizon Commodities with any Personal Information you consent to the use of your Personal Information for the purposes and in the manner set out in this Privacy Policy.

Hyperlinks

We may provide hyperlinks from this web site ('the Site') to web sites of other organizations including websites of associated companies. Please note that this Privacy Policy applies only to this Site and that Emirates Horizon Commodities will not liable for the contents of linked web sites or any transactions carried out with organizations operating those web sites. You should exercise caution and look at the privacy statement applicable to the website in question.